When we ask you to provide your personal information, we will let you know why we are asking and how we will use your data, by directing you towards this notice.
We hold your information only as long as necessary for the purpose it was collected.
Making a Booking
We ask for personal information such as your name and guests’ names to personalise our communications with you and to improve our service to you and your guests.
We store purchase and transaction history.
We may also make use of your data to communicate with you before, during and shortly after your stay as part of our customer service policy.
When you get in touch with us using the website, by email or by phone, we may keep a record of this. If you contact us using a form on our website, we may keep these details in case we need to contact you about your enquiry.
Data Disclosure to Third Parties
We do not disclose personal data to other organisations.
We do not give you the option of using a secure transmission method to send us your personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitor’s personal data.
Your Data Protection Rights
Under data protection laws which came into effect in May 2018, you have certain further rights in relation to your personal data. These rights are:
- The right of access: you have the right to know whether we are processing any of your personal data. If we are, you have the right to access the data and certain information, such as why we are processing the data
- The right of rectification: you have the right to ensure that we correct inaccuracies in your personal data that we are processing
- The right of erasure (the ‘right to be forgotten’): in certain situations you have the right to ensure that we erase your personal data
- The right to restriction of processing: in certain situations you have the right to ensure that we restrict our processing of your personal data
- The right of data portability: in certain situations you have the right to receive personal data that you provided to us in a structured, commonly used and machine-readable format
- The right to object: in certain situations you have the right to object to our processing of your personal data and we are normally obliged to stop processing your data when requested. This right includes the right to object to our processing of your personal data for the purposes of direct marketing
- The right to complain: you have the right to make a complaint to the UK Information Commissioner’s Office (ICO) about our processing of your data, the exercise of your rights, and other data protection matters
- The right to withdraw consent: you have the right at any time to withdraw your consent for us to process your personal data.
These rights are not absolute and may not apply in all situations or in relation to all processing activities.
Requests to exercise any of these rights should be sent to:
Kinclune Estate Office
East Kinclune Cottage
At any time, you may request that we delete or correct your personal information.
We regularly review our privacy notice and may make changes from time to time. Any changes made will be posted to this page and will apply from the time we post them. This privacy notice was last changed on 21 July 2023.